Privacy Policy

This Privacy Policy explains how Courageous Warrior LLC collects, uses, stores, and shares information across its websites, forms, services, programs, educational resources, speaking activities, events, communications, and other business operations. It also contains the SMS/Text Messaging Terms used for Courageous Warrior LLC business texting.

Courageous Warrior LLC is the operating company. Public-facing brands, program names, methods, initiatives, trademarks, and offer names used by Courageous Warrior LLC are not separate legal entities unless expressly stated otherwise in writing.

1. Information We May Collect

Courageous Warrior LLC may collect personal information that you voluntarily provide when you:

• Request a free resource, guide, worksheet, assessment, download, or other educational material.
• Subscribe to email communications or updates.
• Complete a website form.
• Request information about a service, program, event, or offering.
• Schedule a discovery call, consultation, coaching session, or other appointment.
• Register for a course, workshop, group, event, or program.
• Purchase a product or service.
• Contact Courageous Warrior LLC by email, telephone, text message, social media, or another communication method.
• Participate in surveys, questionnaires, assessments, or feedback requests.
• Otherwise interact with Courageous Warrior LLC online or through its services.

Depending on the interaction, this information may include:

• Name.
• Email address.
• Telephone number.
• Mailing or billing information when necessary.
• Scheduling or appointment information.
• Information voluntarily provided through forms or communications.
• Purchase or transaction information.
• Communication preferences.
• Referral, campaign, or traffic-source information.
• Other information you voluntarily choose to provide.

Payment card information may be processed directly by third-party payment providers and may not be stored directly by Courageous Warrior LLC.

2. Information Collected Automatically

When you use Courageous Warrior LLC websites or digital services, certain technical information may be collected automatically by Courageous Warrior LLC or service providers. Depending on the technology in use, this may include IP address, browser type, device information, pages viewed, referral source, campaign information, approximate location derived from internet connection data, cookies, analytics data, and similar usage information.

Courageous Warrior LLC may use cookies, pixels, analytics tools, UTM parameters, and similar technologies to understand website use, measure campaign performance, improve user experience, maintain security, and determine how visitors arrive at Courageous Warrior LLC websites or resources.

3. How We Use Information

Courageous Warrior LLC may use information to:

• Provide and administer requested services, programs, resources, events, and communications.
• Deliver requested downloads, educational materials, or other resources.
• Respond to questions, inquiries, and contact requests.
• Schedule appointments and send reminders or administrative follow-up.
• Provide coaching, education, speaking, awareness, and related services.
• Send educational, informational, promotional, or marketing email when permitted and provide an unsubscribe option.
• Process purchases, payments, registrations, and account activity.
• Measure website, campaign, and communication performance.
• Improve websites, programs, services, security, and user experience.
• Maintain business records and comply with legal, contractual, tax, insurance, or regulatory obligations.
• Protect the rights, safety, systems, and integrity of Courageous Warrior LLC, its clients, and users.

4. Sensitive Information and Secure Communication

Public websites, ordinary website forms, standard email, social media, and ordinary SMS/text messaging are not intended for protected health information or detailed sensitive personal information.

Certain vendors or services used by Courageous Warrior LLC may support HIPAA-regulated workflows or operate under a Business Associate Agreement when applicable. This does not make every Courageous Warrior LLC website, form, email, text message, or technology HIPAA compliant.

When Courageous Warrior LLC provides a designated secure system or approved secure method for sensitive information, users should use that method rather than ordinary email, public forms, social media, or SMS/text.

5. How Information May Be Shared

Courageous Warrior LLC does not sell personal information for money.

Information may be shared with service providers that reasonably need it to perform services for Courageous Warrior LLC, such as website hosting, email delivery, scheduling, payment processing, telecommunications, secure client services, analytics, customer relationship management, file storage, event technology, or other business operations. Information may also be disclosed when you authorize it, when required by law, in connection with a business transaction, or when reasonably necessary to protect rights, safety, property, systems, or users.

Service providers are expected to handle information only for legitimate service purposes and subject to applicable contractual, privacy, and security obligations.

6. Data Security and Retention

Courageous Warrior LLC uses reasonable administrative, technical, and organizational safeguards appropriate to the type of information being handled. No website, email system, text service, storage system, or internet transmission can be guaranteed to be completely secure.

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain business and service records, to resolve disputes, to enforce agreements, or to satisfy legal, tax, insurance, security, or operational requirements. Information may be deleted or de-identified when it is no longer reasonably needed, subject to applicable obligations and system limitations.

7. Cookies, Analytics and Third-Party Services

Courageous Warrior LLC websites and services may use cookies, analytics tools, embedded content, scheduling systems, payment services, email platforms, telecommunications providers, customer relationship management tools, social-media services, and other third-party technology. Those providers may collect or process information under their own privacy policies and terms.

Links to third-party websites or services are provided for convenience. Courageous Warrior LLC is not responsible for the privacy, security, availability, content, or terms of third-party services.

8. Email Communications and Your Choices

If you request a resource, submit a form, subscribe, register, purchase, or otherwise provide your email address, Courageous Warrior LLC may send the information or service you requested and may send related business, educational, informational, or promotional email when permitted by law and consistent with the disclosure presented at the time of collection.

Marketing emails will include a method to unsubscribe. Transactional, administrative, safety, account, or service-related communications may still be sent when reasonably necessary even if you unsubscribe from marketing email.

You may contact Courageous Warrior LLC to request reasonable access, correction, or deletion of personal information, subject to identity verification and applicable legal, contractual, security, recordkeeping, and operational requirements.

9. SMS / Text Messaging Terms

Program name: Courageous Warrior Alerts.

Courageous Warrior LLC may use Ooma or another approved telecommunications provider to send text messages for scheduling, reminders, administrative communication, requested information, resource links, follow-up, and other business communications to people who have provided appropriate consent.

SMS consent

SMS consent must be provided separately through a form or process that clearly requests permission to receive text messages, through written consent, or through a direct request to communicate by text. Providing an email address, requesting a resource, or submitting a form that does not include clear SMS consent language does not by itself constitute consent to receive marketing or informational text messages.

Consent to receive marketing or informational text messages is not a condition of purchasing a product or service unless a text message is necessary to provide a service you specifically requested.

How to opt out and get help

Text STOP to cancel SMS. After you send STOP, you may receive a final confirmation message that you have been unsubscribed. Text HELP for help or contact Courageous Warrior LLC through the business contact information provided on CourageousWarriorLLC.com.

Message frequency, rates and delivery

Message frequency varies based on your interaction with Courageous Warrior LLC. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages. Delivery of any text message is not guaranteed.

Mobile data and opt-in information

Mobile numbers, text-message opt-in data, and consent information are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be disclosed to telecommunications providers and other service providers only as reasonably necessary to operate the messaging program, comply with law, protect rights or safety, or as otherwise permitted by this Privacy Policy.

Sensitive information by text

Do not send protected health information or detailed sensitive coaching information by ordinary SMS/text. Text messaging is intended for general business, administrative, scheduling, requested-resource, and similar communications. Use a designated secure method when Courageous Warrior LLC instructs you to do so for sensitive information.

10. Children's Privacy

Courageous Warrior LLC general websites and marketing resources are intended for adults unless a specific offering expressly states otherwise and appropriate consent procedures are in place. Courageous Warrior LLC does not knowingly collect personal information from children through general marketing websites.

11. Changes to This Privacy Policy

Courageous Warrior LLC may revise this Privacy Policy as services, laws, vendors, technology, or business practices change. The version posted with the most recent effective date controls prospectively unless otherwise required by law.

12. Contact

Courageous Warrior LLC | Effective September 17, 2026